Frequently Asked Question

[Video Intercom System][MT series][BE series]How to reset the master card
Last Updated 3 years ago

It's pretty straight forward to re-program a mastercard, but you'll have to take the panel off the wall and short two pins with one of the black jumpers on the card reader board only. See the following...

1. Power down the system
2. Connect the two pins at JP1 "Manage", and power back on.
3. Once powered, it should beep intermittently, then swipe your new card.
4. Remove the jumper

Your new card should now be programmed.


If the above instruction failed to produce results, please proceed with anew with the following instruction:

1. Power down the system
2. Connect the two pins (black plastic jumper) at JP1 "Manage" and JP2 "Password", and power back on.
3. Once powered, it should beep intermittently, then swipe your new card.
4. Remove the jumper

Your new card should now be programmed.


For a total reset including the removal of all previously registered cards or key fobs from the card reader records:

1. Power down the system
2. Connect the two pins (black plastic jumper) at JP1 "Manage" and JP2 "Password" and JP3 "Delete", and power back on.
3. Once powered, it should beep intermittently, then swipe your new card.
4. Remove the jumper

Your new card should now be programmed and the card reader is now as brand new.

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