https://www.tektone.com/contact/

Please use this form to contact Technical Support for help with your existing TekTone system.

Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

• The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
• Is this a new installation, or are you servicing existing equipment?
• When did the issues begin?
• Were there any incidents prior to the current issue(s)?
• Your name, phone number and company name.
• The job site name and address.

For technical assistance, contact our Tech Support team. Hours are: 8:00am to 5:30pm EST Monday through Friday.

• NC120 Central Equipment Module IL994 Specification Sheet:
  https://www.tektone.com/pdf_files/il994_nc120_spec.pdf
• Tek-CARE ®120 Nurse Call System Submittal Package as of 10/13/2020:https://www.tektone.com/pdf_files/Tek-CARE120.pdf

TEK-CARE120 INSTALLATION MANUALS

Tek-CARE120 Installation Manuals:https://www.tektone.com/products/nurse-call-systems/tek-care120-installation-manuals/

Tek-CARE^®120 - Tone-Visual Nurse Call System - IL992
Tek-CARE^®120 - standard system layout, color - IL1004
Tek-CARE^®120 - plus system layout, color - IL1005
NC403TS Tek-CARE^® Monitor and NC404TS Tek-CARE Master Station - Installation and Operation - IL1052
Master Stations - User Guide - IL1068
Staff App Manual - Installation and Operation Manual - IL1010
Tek-CARE TV Manual – Installation and Operation Manual – IL1054
LS450 Config Tool - Programming Software Manual - IL855
NC554/8 Network Switch - Manual - IL954