Frequently Asked Question

SIM Card

You will need a SIM card in order to use this system. It should be a regular voice and SMS text SIM card and capable of running on 2G/3G service. Do not use a data only SIM, as this is only for tablets and will not work in the unit.

1) Ensure the SIM has calling credit, and can make and

receive calls on a mobile cell phone.

2) Check that the SIM is not locked to a phone and can be used in other devices.

3) Check that the SIM does not have a PIN code request.

4) Disable voicemail service on the SIM.

5) You are now ready to begin programming.

Inserting the SIM card

Please ensure the SIM card is a 2G/3G compatible Micro SIM card.

The SIM may also be 3G and 4G capable as well, as long as both the SIM and the network also support 2G/3G. Do not use a SIM card for a tablet, as these only support data, and do not support voice and SMS. You simply require a mobile phone type SIM card.