Frequently Asked Question

How to find out about your device IP Address [#1]:

From the main menu, select the [Apps] icon from the upper right end corner
On the next menu, select [Settings] from the list of icons
On the next screen [settings], scroll all the way down, then select [About Tablet]
From the About Tablet menu, select [Status]
From the status window, scroll down but look for [IP Address].
This is the ip address that identifies your un-programmed device.

Another way to find out about your device ip address [#2]:

From the main menu, select [VOIP] - the green phone icon at the bottom left corner of the screen.
Then, select Settings],
on the next screen, select network, then a window will come up to add the password,
your default password is: 123456
on the new screen, your network settings is displayed

Another way to find out about your device IP address [#3]:

Another way to id your device from the network is:

1. ensure the indoor station/monitor is connected to the PoE switch
2. your laptop is connected to the PoE switch
3. nothing else is connected to the PoE switch other then both G9W indoor station & your laptop
4. from your laptop, open a command prompt window
5. type in the command prompt window the following command:
   1. arp -a
6. this command will display something like: Interface: 192.168.###.### --- #x#
7. there may be more than one interfaces... use diligence in your selection.
8. The IP address listed can be copied to your browser address bar to gain access to the door panel.