Frequently Asked Question

If you are having problem to connect your A9K door station to call/contact your G9WS monitor, the following is likely the settings to copy. Special note: this monitor does not have explicit floor number identification, rather, it is incorporated into the room number as you will see bellow.

Step #1 The network or LAN settings need to be adjusted to match both door station and monitor (s).

Network Settings [A9K door station]
DHCP: [unchecked if static IP address is used]
IP: 192.168.68.90
Mask: 255.255.255.0
Gateway: 192.168.68.1
DNS: 8.8.8.8
Server IP: [IP address of the laptop / PC managing the system]
Password: 123456

Network Settings [G9W monitor]
DHCP: [unchecked if static IP address is used]
IP: 192.168.68.101
Mask: 255.255.255.0
Gateway: 192.168.68.1
DNS: 8.8.8.8
eth & wifi: [checked]

Step #2, to setup the device/Room settings to match both monitors with the door station.

Device Settings [Door Panel/Door station: NT-IP-A9K]
192.168.68.90 [Main Panel] [IP address is as an example]
BuildNo: 1
UnitNo: 1
No.: 1
Sys passwd: ••••••
Panel mode: Unit Panel
Forward: All at Once


192.168.68.101 [monitor #1] NT-IP-G9W-S
Room No. Settings
Build: 1
Unit: 1
Room: 101 [3 to 4 digits as the first as follow: 0101 or 101] first two digit represents the floor, and last two digit represents the room#
Device: 0
Sync: ######

Server: 192.168.###.###
Password: 123456

192.168.68.102 [monitor #2] NT-IP-G9W-S
Room No. Settings
Build: 1
Unit: 1
Room: 201 [second floor unit#1]
Device: 0
Sync: ######

192.168.68.103 [monitor #3] NT-IP-G9W-S
Room No. Settings
Build: 1
Unit: 1
Room: 202 [second floor unit#2]
Device: 0
Sync: ######