Frequently Asked Questions

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[IST][Intrasonic] - Intrasonic product support

Access Control / vDC (Electric) Lock / 12vDC Lock

Access Control / vDC (Magnetic) Lock / 12vDC Maglock

Access Control / vDC (Electric) Lock / 24vDC Lock

Access Control / vDC (Magnetic) Lock / 24vDC Maglock

Access Control / vDC (Electric) Lock / 4 to 8vDC Lock

Access Control / vDC (Magnetic) Lock / 4 to 8vDC Maglock

Access Control

Audio - Retro Intercom

Video Entry Systems / BA Series

Video Entry Systems / BE series

Video Entry Systems / BE series / BE Villa Series

Video Entry Systems / BE series / BE-700 series

Video Entry Systems / BE series / BE-800 series

Video Entry Systems / BE series / BE-D5 series +

Camera System CCTV

Cellular Audio intercom

Commercial Intercom

Dealer Application Welcome Notic

Health Care Systems

Home Intercom Support

Audio - Retro Intercom / Intrasonic (IST) Retro

Audio - Retro Intercom / IntraSonic I2000 Intercom System

Level 2 IT Support

Health Care Systems / Light Status System

Audio - Retro Intercom / M&S DMC1-2 Series

Audio - Retro Intercom / M&S DMC3-4

Video Entry Systems / MT - (Two Wire Series)

Video Entry Systems / MT - (Two Wire Series) / MT-700 Series

Video Entry Systems / MT - (Two Wire Series) / MT-700 Series / MT-700 Series_Camera/Speaker Iss

Video Entry Systems / MT - (Two Wire Series) / MT-800 Series

Video Entry Systems / MT - (Two Wire Series) / MT-800 Series / MT-800 Series_Camera/Speaker Iss

Video Entry Systems / MT - (Two Wire Series) / MT-D5S Series

Video Entry Systems / MT - (Two Wire Series) / MT-D5S Series / MT-D5S Series_Camera/Speaker Iss

Video Entry Systems / NT-IP 2 Wire Series

Video Entry Systems / NT-IP Series

Video Entry Systems / NT-IP Series / NT-IP-A9K // NT-IP-6S

NT-IP-DRCR // NT-IP-DRCR-CE

Video Entry Systems / NT-IP Series / NT-IP-DRS1 // NT-IP-DRG

Nurse Call System

Nurse Call System / Rauland System

RMA Request

Access Control / S5 - Stand Alone Access Keypad

Video Entry Systems / NT-IP Series / SIP / VOIP Subscription Request

Video Entry Systems / NT-IP Series / SIP Issue

Video Entry Systems / NT-IP Series / SIP/VOIP Service Cancellation

Access Control / vAC Lock

Access Control / vDC (Electric) Lock

Access Control / vDC (Magnetic) Lock

Video Entry Systems

Wireless Video Doorbells / WH2 series

Wireless Nurse Call

Wireless Video Doorbells

(1) [EXIT SWITCH][BE-S5][STAND ALONE KEYPAD] - Access Control System

(6) Special Notice: Public Advisory

Access Control Wiring Diagram

AES Manuals

AES Multi Aparment 4G Cellular Audio intercom

Altronix 6062 Relay Module

Altronix PT724A Relay Module

Altronix RB1224 Relay Module

AssaAbloy Lock Connections & Wiring

BE Intercom Series Cat5 - [2022]

BE Intercom Series Cat5 - [up to 2022]

BE Intercom [Villa] Series

BE Product Manuals [End-user & Installers]

BE Series Wiring Diagram

CAT5e/CAT6 Network Patch Cable Guide

Common failures in access control doors

Door Strike [Striker]

Guide to RFI understanding and principle Vs. Older Intercom System

Installation Manuals

Intercom Card Reader

M&S Systems DMC3-4 / DMC1 Troubleshooting Guide

MT-700/800 series, Video Entry Troubleshooting

MT-Intercom Series - Manuals

MT-Series Intercom Wiring Diagrams

NT-2 Wire Intercom Series

NT-IP Card Reader

NT-IP Facial Recognition System

NT-IP Manuals

NT-IP System Image - Firmware

NT-IP System Management & Programming

NT-IP- Wiring Diagrams

NT-IP-Camera

NT-IP-INTERCOM app for IOS & Android devices

Payment Issues [Paypal]

PoE vs PoE+ vs PoE++ UPoE Switch

Proceedures and Processes

Retro intercom

return merchandise authorization (RMA)

RS-485 related info

SIP

Tektone Intercom

[B-WSP] B-WSP series (End of Life Product)

[BA-2] - 2 Wire Multi-Tenant Video Entry System [end of life production]

[BE 4 Wire Villa] - Multi-Tenant Video Entry System [end of life production]

[BE Villa 4 Wire] - Cut-Sheet

[BE-D5S] - BE cat5 Intercom Series

[Healthcare]

[MT-701][MT-804][MT-MT-D5S] - MT 2 wire Intercom Series

[MT-D5S] MT-D5S main directory

[NT-IP-A9KTE], [NT-IP-DRCRCE], [NT-IP-6STE] with Cell Phone access Only

[NT-IP-A9K][NT-IP-6S][NT-IP-DRS1][NT-IP-DRG][NT-IP-G9W] - IP INTERCOM SERIES

[PC][Apple][Android][Phone][Tablet] - Intercom App

[WH1][WH2] - Wireless Intercom series

Frequently Asked Questions

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