Frequently Asked Questions

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44 FAQs matched your search criteria.
  1. PoE vs PoE+ vs PoE++ UPoE Switch: How to Choose?
  2. SIP - Door station not communicating with the SIP cloud
  3. Special Advisory Notice: Android app - Google App Store - Error: We're sorry, the requested URL was not found on this server.
  4. [2022][NT-IP-A9K][12vDC LOCK][Altronix 6062 Relay][Exit Button] - Wiring Diagram
  5. [For Dealers][SIP][No monitor][Telephony] Intro to establish a standalone SIP usage with our BEC IP based door stations not involving any monitors
  6. [NT-2AB][NT-MC48][NT-SC12][NT-2-MB][NT-2A][NT-IP][2 Wire system][NT-IP-A9K][12vDC Lock Option #1] - Wiring Diagram
  7. [NT-2AB][NT-MC48][NT-SC12][NT-2-MB][NT-2A][NT-IP][2 Wire system][NT-IP-DRCR][12vDC Lock] - Wiring Diagram
  8. [NT-IP-6S] - User + Installation Manual (Web version)
  9. [NT-IP-6S][Firmware][System Image] System image to reset your 6S Door Station with the Phone Book feature
  10. [NT-IP-7B][NT-IP-G9W][G9WS][NT-IP10][NT-2MB] - Monitor Security Menu
  11. [NT-IP-7B][NT-IP10] - How to setup the WiFi feature?
  12. [NT-IP-A9K-TE][NT-IP-6STE][SIP][VOIP][Call Forward][NT-IP][IpCalls][App][Mobile app] - Complete SIP setup instructions
  13. [NT-IP-A9K[NT-IP-6S]NT-IP-7B] - Settings - Door panel to ring/call monitor (Complete Details)
  14. [NT-IP-A9K[NT-IP-6S]NT-IP-DRCR][NT-IP-DRS][NT-IP-DRG] - How to change the password to access your door station
  15. [NT-IP-A9K[NT-IP-6S][NR-IP-DR2] - To add/change the code at the door station keypad to release the lock
  16. [NT-IP-A9K] - Door station ADA compliance
  17. [NT-IP-A9K][DRCR][DR2][IP-6S][Management App] - How to pull the Card / Call logs from the Management App?[
  18. [NT-IP-A9K][NT-IP-6S] - Buildinghas no Internet but apartment/unit has private internet - Wiring Diagram
  19. [NT-IP-A9K][NT-IP-6S] - How to Remove a Card or key fob from the system at the door station
  20. [NT-IP-A9K][NT-IP-6S][Altronix Relay 6062][12vDC door strike][Sequential Locks] - Wiring Diagram - recommended
  21. [NT-IP-DRCR][NT-IP-G9W][NT-IP-7B] - Settings - DRCR Door panel to ring/call 6 monitors (Complete Details)
  22. [NT-IP-DRG][NT-IP-DRS1][No Monitor][Desktop PC][Mobie App] - DRG/DRS1 to Desktop PC- SIP App only
  23. [NT-IP-DRS1][NT-IP-DRG][NT-IP-G9W][NT-IP][NT-IP-7B] - Full deployment of 4 DRG/DRS1 and 4 monitors
  24. [NT-IP-G9WH][NT-IP10] - Monitor functions, features, and settings manual
  25. [NT-IP-G9W][G9WS][Monitor][Volume][Audio] - My monitor does not have audio nor ringtone intonating...
  26. [NT-IP-G9W][G9WS][NT-IP10] - How to use the IP monitor unlock function
  27. [NT-IP-G9W][G9WS][NT-IP10][NT-2MB] - Apps integration for your monitor
  28. [NT-IP-G9W][G9WS][NT-IP10][NT-2MB] - How to adjust the brightness & contrast at the monitors
  29. [NT-IP-G9W][G9WS][NT-IP10][NT-2MB] - How to adjust the monitor's Date & Time display
  30. [NT-IP-G9W][G9Ws][NT-IP10][NT-2MB][LAN vs WAN] - Maximum of 10 monitor per single calling number possible
  31. [NT-IP-G9W][NT-IP-G9WS][NT-IP10W] - How to change the weather temperature from Celsius to Fahrenheit
  32. [NT-IP-G9W][NT-IP10] - The following procedure is to setup your Phone Book to each NT-IP-G9W monitor
  33. [NT-IP-G9W][NT-IP10][monitor] - Panel rings with no reason
  34. [NT-IP-G9W][NT-IP10][NT-IP2-7B] - How to install apk applications via the micro usb port on the monitor?
  35. [NT-IP] - How to Change Network Settings in Windows 10
  36. [NT-IP] CMS management Software - CMS card issuing operation instructions Manual
  37. [NT-IP][A9K][6S][DRCR][DRS1][DRG][DR2] - Can we choose from a monitor to open door 1 or door 2 if we only have one door station?
  38. [NT-IP][Integration][Alarm][Call Light][Automation][Dome Light][Horn alarm] - How to add an external Chime, Horn, Alarm or alert system
  39. [NT-IP][IPCalls][Phone app] - Phone App configuration - your end-user guide
  40. [NT-IP][RS-485][RS485][IoT][ZigBee][Scene Control][Curtain Control][Alarm Sensors] - Mesh System Integration with the Security & Sensors features
  41. [NT-IP][RS485] - FULL GUIDE TO SERIAL COMMUNICATION PROTOCOL AND OUR RS-485
  42. [SIP][DRS1][DRCR][DRG][G9W][NT-IP10] - SIP account between door station and monitors
  43. [SIP][IpCalls][CloudIpCalls][VOIP][NT-IP] - Detail description on the SIP Video Intercom & how it operates or connects.
  44. [SIP][VOIP][NT-IP] - Difference Between SIP and VoIP
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